Last Updated: [Insert Date]
Welcome to Nature’s Yard! These Terms and Conditions outline the rules and regulations for using our website and purchasing our handcrafted garden decor. By accessing our site and making purchases, you agree to these terms in full. Please read them carefully.
1. Website Use and Intellectual Property
1.1 Access and Account
Our website at landscapingdecor.com is available to users worldwide, excluding certain Asian regions and remote areas. You may browse our collection without creating an account, but purchases require account registration with accurate information.
1.2 Intellectual Property
All content on this website, including product designs, images, text, and the Nature’s Yard branding, are our exclusive property or licensed to us. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Products and Services
2.1 Product Descriptions
We take great care in crafting our garden decor pieces including accent tables, arches & arbors, bird baths, fountains, and other outdoor furnishings. While we strive for accuracy in product descriptions and images, slight variations may occur in natural materials.
2.2 Product Availability
All items are subject to availability. We reserve the right to discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly and offer alternatives or a full refund.
2.3 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Compost Accessories & Compost Bins/Tumblers (unless defective)
- Cushions & Furniture Covers (unless defective)
- Custom or made-to-order items
3. Ordering and Payment
3.1 Order Process
By placing an order, you make an offer to purchase under these terms. We process orders within 1-2 business days. Order confirmation does not constitute acceptance; we reserve the right to cancel orders for any reason.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
Prices are in USD and exclude applicable taxes and shipping unless stated. We reserve the right to adjust prices but will honor the price at time of order confirmation.
4. Shipping and Delivery
4.1 Shipping Options
We offer:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after processing)
- Free Shipping: For orders over $50 via EMS (15-25 business days after processing)
4.2 International Orders
Customers are responsible for any customs duties, taxes, or import fees. We cannot predict these charges and recommend checking with local authorities before ordering.
4.3 Delivery Issues
If your package appears damaged upon delivery, refuse acceptance or note damage with the carrier. For lost packages, contact us within 30 days of expected delivery.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for most items (see exclusions in 2.3). Items must be:
- Unused and undamaged
- In original packaging with all tags
- Accompanied by proof of purchase
5.2 Return Process
Contact us at [email protected] within the return window. We will provide return instructions. You are responsible for return shipping costs unless the return is due to our error.
5.3 Refunds
Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable. Refunds are issued to the original payment method.
5.4 Exchanges
Exchanges are subject to product availability. We will ship the replacement after receiving the original item. Price differences will be refunded or invoiced as applicable.
6. User Responsibilities
6.1 Account Security
You are responsible for maintaining account confidentiality and all activities under your account. Notify us immediately of any unauthorized use.
6.2 Prohibited Conduct
You agree not to:
- Use our website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Provide false or misleading information
6.3 Product Use
Our products are designed for outdoor residential use. You are responsible for proper installation, maintenance, and safe use according to product instructions.
7. Liability and Disclaimers
7.1 Product Liability
Our liability for defective products is limited to replacement, refund, or repair at our discretion. We are not liable for incidental or consequential damages.
7.2 Website Availability
We strive to keep our website available but cannot guarantee uninterrupted access. We may temporarily suspend the site for maintenance without notice.
7.3 Third-Party Links
Our site may contain links to third-party sites. We are not responsible for their content or practices. Use them at your own risk.
8. General Provisions
8.1 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance. We will notify you of material changes.
8.2 Governing Law
These terms are governed by the laws of South Carolina, USA. Any disputes shall be resolved in the courts of Columbia, SC.
8.3 Contact Information
Nature’s Yard Sales Store
1471 Emily Drive, Columbia, US 29210
Email: [email protected]
Thank you for choosing Nature’s Yard to enhance your outdoor sanctuary. We’re committed to providing exceptional garden decor and customer service. If you have any questions about these terms, please contact us.